Case Study

Overview
DeliverHealth is a trusted leader in healthcare documentation including ai innovations such as InstaNote.

Their mission is straightforward — transform healthcare with precision and an unwavering commitment to excellence.

Background
The company serves over 800 health systems and more than 60,000 providers. The company harnesses the power of artificial intelligence to simplify complex medical data and improve patient care outcomes.

Customer Problem

  • Disparate silos of data and inconsistencies in incident response plans and controls.
  • R&D teams were at overcapacity. They needed security services to focus on new AI-based products.
  • 1.5 million events in 5 months and increasing Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR).

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Armor is a strategic partner to DeliverHealth. Their software and expertise are key components of our security profile that safeguards both our clients’ and their patients’ data. Armor’s preemptive defense approach, combined with expert tuning of Microsoft Security tools, has reduced our risk and costs. As we launched InstaNote—our GenAI-powered solution that eases clinician burden and enhances patient care—Armor helps us ensure that our environment remains secure and compliant.

Logo for DeliverHealthJuliana Alston Inhofer Director, Governance Risk and Compliance DeliverHealth